Penguin Random House is the premier provider of distribution services in the publishing industry. Our two state-of-the-art national fulfillment centers are located in Crawfordsville, Indiana, and Westminster, Maryland. Our combined distribution facilities comprise over 1.85 million square feet of warehouse space, the largest book distribution operation in the U.S. This complex organization receives, stores, picks, packs, and ships out on average more than 1.2 million books daily to customers around the world.
The Westminster facility is also home to Customer Service (National Call Center), Data Management Services, Customer Operations, Fulfillment and Operations Services, Logistics, Inventory Control, Credit, Accounts Receivable, Accounts Payable, Payroll, Information Technology, and our world-class Data Center.